Analyzes current systems and application information and how they are used by consumers and recommends interface designs based on understanding of users' needs. Research system usability interviews consumers to understand their needs; identifies usage patterns of users through surveys, log analysis, task analysis, and field observation; determines users' needs and present

Determine the clearest and most logical way to present information for greatest reader comprehension. Responsible for the content of technical documentation Generate innovative ideas for content and workflow solutions. Meet with subject matter experts to ensure specialized topics are appropriately addressed. Analyze information required for the development or update of po

GITLAB EXPERIENCE Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements Administers, develops, runs tests on, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility betw

Improve efficiency in ISTS organization by driving productivity, increasing automation, and enhancing self service. Leverage technology to create digital capabilities and automation where possible. Create a comprehensive customer strategy. Act as the learning engine of the business to infuse the voice of the customer into all aspects of the business. Have a strong underst

Maintain productive working relationships with ISTS Chief Information Security Officer, and other ISTS leaders to share information and recommendations regarding security threats, incidents or other security matters. Manage all monitoring and security work required to assess performance, collaborate and oversee goal setting, and provide feedback on personal development. I

Architect, implement and administer globally distributed Oracle instances Analyze large, complex systems to determine performance bottlenecks, application bugs, and opportunities to improve efficiency. Optimize databases to accommodate large data volumes and high throughput processing. Capture and analyze database activity to identify improvements in indexing, file struct

Analyzes current systems and application information and how they are used by consumers and recommends interface designs based on understanding of users' needs. Research system usability interviews consumers to understand their needs; identifies usage patterns of users through surveys, log analysis, task analysis, and field observation; determines users' needs and present

Responsible for design, development, maintaining, and testing of HRC software programs or systems in response to directed or requested changes within an Agile Methodology Framework Meeting with business professionals to strategize ideas for beneficial software, coordinating with other IT professionals to design software and running tests to catch coding errors. Recommend

Responsible for all aspects of system and software application requirements elicitation, development, documentation, and management relative to the Human Resources Command Analyzes HRC functions, processes, and activities to improve computer based business applications for the most effective use of money, materials, equipment, and people. Utilizes available resources and

Applies knowledge of sensitive system Cybersecurity requirements and Privacy Act requirements. Applies knowledge and experience with the implementation of the NIST Special Publication (SP) 800 family of publications, particularly those associated with NIST's Risk Management Framework and the Federal Risk and Authorization Management Program (FedRAMP). Applies knowledge an

The Deputy Program Manager (DPM) serves as the Government's secondary point of contact and provides direct support to the Program Manager (PM) in leading and guiding all contractor personnel assigned to the task order contract. The DPM plays a critical role in ensuring the quality and efficiency of the contract, encompassing both technical issues and business processes. T

Responsible for making high level design and architecture decisions related to data warehouses. They play a crucial role in shaping the strategic direction of the data warehouse, ensuring it aligns with business goals. Here are some key responsibilities for Senior Data Warehouse Developers Data Modeling Will create and maintain data models, including conceptual, logical,

Understand the role and technical skills required of agents. Monitor and evaluate calls, chats, and tickets to identify deviations from organizational policies and standards. Synthesize and analyze interaction data to report on ticketing, QA scores, average handle time, timing, and other key metrics. Audit and review quality assurance processes and tasks, looking for cont

Facilitate ART planning events, including Program Increment (PI) Planning, where multiple Agile teams come together to plan and synchronize their work. Collaborate with Product Management, Product Owners, and stakeholders to prioritize features and establish PI objectives. Ensure alignment of ART objectives with overall business strategy and customer needs. Act as a serva

Foster an environment of cooperation and collaboration with Brand, Department, Division and Group and Corporate management, business leaders, stakeholders, and ITPO as it pertains to the client. Responsible for the up time and availability of the client's telematic solution and its supporting applications. Coach, mentor, develop and lead a best in class development team c